Exponential Reach. Rapid Deployment. At Your Fingertips.
Increasingly, businesses are upgrading their email and perhaps more rudimentary SMS systems with full 2-way conversational messaging. As the largest mode of communication on the planet, SMS is a quick and easy way to improve support, increase engagement and reach, and much, much more. But where do you start? What messaging channel is best for your company? Do you need a simple plugin, or a full-fledged stand-alone solution? Find your answers below as you explore all the options that we have to offer through our partner!
The Power of Messaging
Messaging is the dominant channel for modern communication, spanning SMS, WhatsApp, and social platforms where billions of conversations happen daily. For enterprise brands, meeting customers on their preferred channels is no longer optional—leaving mobile messaging untapped means leaving critical engagement, loyalty, and revenue on the table.
8.4 Trillion text messages are sent per year
Text messages feature a 98% open rate
Text messages feature a 98% open rate
36% of customers prefer business communication via text - more than any other channel
80% of customers respond to texts within 5 minutes
Every Feature Your Brand Needs
1 and 2-way SMS
Be it one-way notifications or two-way conversations, all SMS communications are supported.
Number Masking
If necessary, phone numbers can be masked to protect user privacy and provide ease of mind.
Local Numbers
Sinch provides access to a secure, rigorously tested database of virtual local numbers and short codes.
Smart Routing
Sinch's routing engine prioritizes for both cost and speed of message delivery to suit your every need!
SMS Fallback
Ensure critical messages always get delivered with failover to SMS. Keep your channels backed up!
Brand Customization
You can use your brand as the sender name for messages, and can even include URLs to drive traffic to your website.
And much more!
Products For Every Use-Case
LigoCX
Ligo is Covington's groundbreaking, standalone messaging & QM solution. Explore how Ligo is the cost-effective solution you need to unlock the power of messaging, engagement & management.
SMS API
Industry leading infrastructure, a robust platform and local numbers with area-specific codes make integrating with Sinch's API a total cinch!
Short Codes
Save upwards of 20% over your current SMS carrier rates by moving to Sinch. Click the button below to learn more and start saving!
