Insights
Let's talk Sinch Chatlayer. What, if any, are the Best Practices? Tips for success? Where is the best starting point? How should you deal with scaling? In this article, we answer these questions and more to help you get your chatbot build off the ground - the right way.
Noah
01.12.25 10:46 AM - Comment(s)
What's an integrator? Why integrate at all? What does Covington really do? We answer these questions and more in this introductory article on the power of software integrations.
Noah
29.11.23 07:26 PM - Comment(s)
10 Contact Center metrics that every contact center leader should be aware of and track.
Noah
20.10.23 01:29 PM - Comment(s)
Welcome to our new and improved website! Our aim is to break barriers in contact center implementations at scale, while utilizing best practices to save your company time, energy, and money. Check back often to stay up-to-date on the latest and greatest that Covington has to offer.
For more inf...
Glenn Abel
21.09.23 01:39 PM - Comment(s)
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