Cut costs with cutting-edge AI
Increased self-service is the future of the contact center. By staying current and choosing Covington to help implement and develop intuitive chat and voice bots, your contact center will not only increase in performance, but will boost agent happiness and improve the quality of your data. Additionally, by automating certain tasks you will streamline your customer interactions while allowing your agents to prioritize their time.
Painless
Bot development has never been easier! Covington can easily demo bot solutions for you, and we pride ourselves in the speed of our deployments. We will keep you involved throughout the development process, giving you a complete, customized solution perfectly configured to your specifications and needs.