Industry Leading CX Solutions
Sinch is a customer communications powerhouse focused on powering meaningful conversations at scale across multiple communication channels. Enhance your customer experience, spend less time on costly maintenance, and build the contact center of the future with Sinch's groundbreaking products and solutions!
Omni-channel Customer Service
In Contact Pro, calls, SMS, emails, and social applications are all integrated in one place, producing an unparalleled CX for both user and customer.
Third-party CRM Integrations
Contact Pro is easily integrated with whatever CRM systems you currently deploy, including SAP, Salesforce, and more!
Endorsed By SAP
Sinch Contact Pro is the sole SAP-endorsed contact center solution. See why Sinch is trusted as the world's leading communications system provider.
Explore Sinch Chatlayer
More Engagement, Less Agents
Sinch Chatlayer is a multilingual, multi-channel chat and voice bot platform designed by Sinch to optimize your outreach while improving your CX. By letting Covington integrate Chatlayer into your operations, you can expect a night and day difference in your operational efficiency and customer satisfaction.
Sinch Voice API
Voice calling and flows are an integral part of any contact center and customer experience. Design and customize your optimal voice call flow with Sinch's flexible and fully scaleable solutions!
SMS Solutions
Save money and reach more customers than ever before with Sinch's array of messaging products and solutions. From full applications like MessageMedia to short codes that tap into Sinch's vast global carrier network, Sinch has you covered.