A Short-term Investment With Long-Term Gains
Through our Covington Academy training sessions and modules, your team can gain a high degree of proficiency in Sinch Contact Pro, empowering your company to keep your IT solutions in-house.
For IT / Configurators
Installing Sinch Contact Pro On Premise
SinchContact Pro IVR basics
Sinch Contact Pro IVR advanced
Sinch Contact Pro Customizing Masterclass
Sinch On Prem to Cloud Migration
Sinch On Prem Upgrading
For End Users / Managers
- Sinch Contact Pro for Users
- Sinch Contact Pro for Supervisors
- Sinch Contact Pro User Administration
- Sinch Contact Pro Queue/Schedule Administration
- Sinch Contact Pro Realtime and Historical Analytics
For All
Introduction to Sinch Contact Pro (FREE)
General CX
General Chat / Chat bot / AI
Call Center Analytics
While our pre-recorded training modules are still in process, we also offer both online and on-premise live training from our experienced professionals. Contact us for more info or to schedule a session!
