Learn Best Practices and Innovations in Customer Engagement

Join us in Chicago Nov.13-14, 2012

Learn Best Practices and Innovations in Customer Engagement – Join us in Chicago Nov.13-14



The SAP Customer Relationship Management Forum North America is going to be big – with more than 35 sessions, including deep-dive workshops on mobility, the latest customer relationship management (CRM) innovations, and more than 15 customer-delivered presentations on best practices.Join us at the SAP Customer Relationship Management Forum to:

  • Share best practices in sales, service, and marketing
  • Preview new SAP offerings for social media, cloud computing, data services, collaboration, and mobility
  • Provide your insights on using technology to support business transformation and competitive advantage
  • Learn about our exciting innovations for the SAP HANA platform, and how you can harness its power to drive performance

In addition to insightful customer presentations, the two-day agenda includes a networking dinner, roundtable sessions, best-practice presentations, and more.

Topics include:

  • Sales effectiveness
  • Service excellence
  • Leveraging a 360-degree view of customers
  • Predictive analytics
  • Social CRM
  • In-memory computing
  • Cloud solutions
  • Mobility

Register for this free event today
The SAP Customer Relationship Management Forum is free, but space is limited. Reserve your space by registering today. Please complete the survey asking for your preferences on topics of interest. We want to focus on topics that are most valuable to our customers.


If you have questions, please contact Jim Goldfinger at james.goldfinger@sap.com or +1-908-391-6164.

SAP Customer Relationship Management Forum
November 13 -14, 2012 

November 13:
8:30 a.m. CST – 5:30 p.m. CST
Reception/Dinner to Follow

November 14:
8:00 a.m. CST – 4:00 p.m. CST


Westin Chicago Northwest Hotel
400 Park Boulevard
Itasca, IL 60143


Note: You must provide the group name “SAP Customer Relationship Management Forum” to receive the group rate by October 23, 2012


Featured speakers from:
Applied Materials, Inc.
Bentley Systems, Inc.
Mentor Graphics
Suncor Energy, Inc.

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