Press Release: eyedogz Wins TMC’s 2015 Product of the Year Award


Press Release: eyedogz Wins TMC’s 2015 Product of the Year Award

eyedogz Wins 2015 Product of the Year Award

TMC recognizes eyedogz as top dog in real-time dashboards

Seattle, WA, September 25, 2015 – Covington Creative announced today that
TMC, a global, integrated media company, has awarded eyedogz® a 2015 Communications Solutions Product of the Year Award.

Eyedogz® is a fully customizable, real-time dashboard used in contact centers around the world to drive better performance and customer service. Integrating to existing systems, eyedogz is customizable to show just the information important to the individual user via desktop, wallboard, or mobile display. Drag-and-drop widgets and visual and audible alerts draw actionable insight into contact center performance, service levels, and developing trends.

“We are excited and honored that eyedogz was chosen as a Communications Solutions Product of the Year,” said Glenn Abel, President and CEO of Covington Creative. “And if people like eyedogz now, they’re going to love what’s coming down the pike.”

“Congratulations to Covington Creative for being honored with a 2015 Communications Solutions Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Eyedogz is truly an innovative product and is amongst the best solutions
that facilitate voice, data and video communications brought to market in the past twelve months. I look forward to continued excellence from Covington Creative in 2015 and beyond.”

About Covington Creative

Covington Creative is a global leader in the contact center space, driving better operational efficiency and customer satisfaction through innovative products and services. Specializing in omni-channel communications, IVR and web self-service, and computer telephony integrations (CTI), they are also the go-to integrators of SAP Contact Center (formerly BCM) to SAP and non-SAP business applications, as well as other non-SAP communication platforms, such as Cisco and Avaya, to business applications like SAP CRM, Hybris and Cloud for Customer.

About TMC

TMC is a global, integrated media company that supports clients’ goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, IoT Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world’s leading business technology event, as well as industry events: 2015 Connecticut Mobile Summit; Asterisk World; AstriCon; ChannelVision (CVx) Expo; DevCon5 – HTML5 & Mobile App Developer Conference; Drone Zone 360; IoT Evolution Conference & Expo; IoT Evolution Developers Conference; IoT Evolution Fog, Analytics & Data Conference; IoT Evolution Connected Transportation Conference; IoT Evolution Connected Home & Building Conference; MSP Expo; NFV Expo; SIP Trunking, Unified Communications & WebRTC Seminars; Wearable Tech Conference & Expo featuring Fitness and Sports Wearable Technology (FAST) Expo; WebRTC Conference & Expo; and more.

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About the Author

Tim is passionate about improving processes for quality, efficiency and ultimately the bottom line. Trained in quality management systems and having led shop floor and administrative teams on the journey of continuous improvement and pursuit of excellence, he is now focused exclusively on the contact center space as part of the Covington Creative team.


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