Eliminate the guesswork and go with an experienced provider of BCM solutions. Our team are experts in converged IP multi-channel communications, and bring "from-the-trenches" BCM experience to your project.

BCM-in-a-Box: True Turn-Key Implementation

Why is it that some vendors' idea of "turn-key" is for you to do all the heavy lifting of building out the hardware environment, configuring the SQL cluster, planning for high availability and redundancy, and all they do is install and configure BCM software? That doesn't sound like "turn-key" to us!

With BCM-in-a-Box, you can rest assured that Covington Creative will take care of the heavy lifting. All you need to do is point the way to your datacenter(s), and we drop it in, make the connections, fire it up, and you are good to go. Isn't that what "turn-key" is supposed to be?

 Managed BCM Services

Communications-as-a-Service Hosted by
Covington Creative

Communications-as-a-service is getting a lot of attention these days! And rightly so. Leveraging the capabilities of converged IP communications, many companies are outsourcing their communications capabilities, freeing up datacenter space, compute cycles, and the costly burden of maintaining legacy voice equipment.

Once the domain of startups, and small distributed teams, IP communications is now ready for the enterprise, and so are we! Our BCM-as-a-Service offering has been architected to fully leverage SAP BCM's ability to scale up and scale out.

Our hosting datacenters offer a full range of voice and data providers allowing for multiple paths and redundancies. Multi-site available for the ultimate in disaster recovery preparedness. Interested in finding out more about how BCM-as-a-Service can take your contact center to the next level?

Contact us today to schedule a pressure-FREE consultation.