To help customers achieve quick wins with its software, SAP has developed a pricing and services strategy around a number of their products called Rapid Deployment Solution (RDS). Click here to read more about the RDS program.

Rapid Deployment Solutions

In conjunction with SAP, Covington Creative has developed a number of innovative solutions that are RDS compliant providing the maximum deployment flexibility for on-premise, hosted, or cloud. These solutions are: BCM-in-a-Box®, BCM-in-the-Cloud® and traditional implementation consulting services.

BCM-in-a-Box® - Managed SAP® BCM Appliance

BCM-in-a-Box®, exclusively from Covington Creative, is an SAP Business Communications Management (BCM) Managed appliance that provides a complete turn-key platform for deploying a highly-available SAP BCM solution. Pre-packaged hardware and software are implemented using best practices, with minimal on-site configuration followed by around-the-clock monitoring and alerts. Our clients enjoy the peace of mind that their BCM deployment is in expert hands 24x7. Replace legacy communications silos and start delivering superb customer care in just 4-6 weeks. BCM-in-a-Box® is a true "turn-key" approach - and we will prove it! View all the details on SAP® EcoHub.

Features:

• SAP BCM Managed Appliance
• Multi-Channel Communications
• Full Enterprise Voice Capabilities
• High Availability
• Integrated with SAP CRM/ERP/BI
• SAP RDS Qualified

Benefits:

•  Boost Agent Productivity
• Improve Business Decisions
• Free up Valuable IT Resources
• Increased Consistency and Reliability
• Cut Implementation Costs
• Reduce Implementation Time
• 24x7 Peace of Mind

BCM-in-the-Cloud® - SAP® BCM On Demand

BCM-in-the-Cloud® builds upon our powerful BCM-in-a-Box® platform for delivering a highly-available SAP® BCM solution. Cloud users enjoy the same peace of mind as on-premise clients - that their BCM deployment is in expert hands 24x7. Free your enterprise communications from the confines of your datacenter and take your customer care to the next level.

Features:

• SAP® BCM Hosted in the Cloud
• Multi-channel Communications
• Full Enterprise Voice Capabilities
• High Availability
• Integrated with SAP® CRM/ERP/BI

Benefits:

• Boose Agent Productivity
• Improve Business Decisions
• Free up Valuable IT Resources
• Cut Phone Bills & Long Distance Charges
• Green Communications

SAP® BCM Implementation Services

For clients requiring traditional implementation consulting services, look no further than Covington Creative! The same fixed-cost, fixed-scope delivery is available via traditional implementation consulting services.