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 News Minimize
Covington Creative Participating at SAP Insider CRM 2012
Wednesday, February 22, 2012

 

Visit us at Booth #745 this year.

Glenn Abel presenting on Wednesday, March 21, 2:15 pm - 3:30pm.

 read more ...
Announcing
SAP BCM Implementation Services!
Friday, January 08, 2010

Covington Creative Now Offering SAP BCM 
Implementation Services.

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New Site Design!
Sunday, November 01, 2009

Covington Creative's New Site Design

 read more ...
  
 Testimonials Minimize

"The value of bringing Covington in to help us provided confirmation of some of the decisions we have made regarding CIC so far as well as many additional actionable insights that span people related opportunities, improvements to our business processes, and opportunities to enhance CIC by implementing additional capabilities available in the technology."

Coca-Cola Refreshments
“Covington Creative’s work was of the highest quality, well designed and implemented, and was delivered on target.”  
  
  Covington Creative - Optimizing SAP Contact Centers

Our mission is simple - to help you optimize your SAP Contact Center and related processes in CRM and ERP.

SAP Interaction Center Specialists

  • Our expert consultants are SAP CRM Certified, and have a minimum of 10 years of full lifecycle experience with SAP CRM including the Interaction Center
  • Our comprehensive Service offerings are focused around enabling and optimizing your key Interaction Center Business Processes.
  • Our unique CARE Methodology guarantees measurable efficiencies.
  
  Blog
Minimize

Run Your Call Center In The Cloud

Aug 18

Written by: Glenn Abel
8/18/2011 12:13 AM  RssIcon

Join SAP and Covington Creative on August 31, 2011 at 12pm ET for an inclusive look at the features and benefits available with a cloud-based SAP Business Communications Management (BCM) solution. Step through some common fears and misconceptions surrounding Communications-as-a-Service and learn how to lower capital expenditures on communications technology while at the same time reducing the operational expense of maintaining on-premise hardware and software. The time is right to break free from costly proprietary hardware / maintenance and move your enterprise communications to the cloud.

In this webcast, you will learn:

  • Key ingredients for creating a compelling business case for deploying enterprise Communications-as-a-Service
  • How Covington Creative's BCM-in-the-Cloud offering simplifies and accelerates the provisioning, configuration, and deployment of SAP BCM
  • How to reduce CAPEX even further with subscription licensing of SAP BCM Rapid Deployment Solution (RDS)

Speakers:

  • Glenn Abel, President, Covington Creative LLC
  • Dan Arengo, Director, Solutions Enablement - BCM, SAP America

We hope you will join us for this webcast. CLICK HERE TO REGISTER

 

Regards,

Covington Creative and SAP Americas

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