By Glenn Abel on
10/26/2011 6:56 PM
SAP Customer Experience Summit
Building the Business Case for a Better Customer Experience
About a third of major companies now have a senior executive who is responsible for the overall customer experience, yet few know how to get started on a customer-experience initiative or to measure business success.
Please join us and your customer service peers on November 15 at The Ritz-Carlton, Dallas for the SAP Customer Experience Summit and Networking Reception. Enjoy an amazing customer experience at the Ritz while participating in informative sessions that showcase how leading companies strategically align customer service with their overall corporate strategy to build customer loyalty, increase revenue, and...