Covington Creative is a leading provider of technology services and management consulting for the SAP-enabled enterprise.

Combining deep experience in SAP CRM Interaction Center, contact center best practices, multi-channel management and our unique CARE methodology, Covington Creative collaborates with clients to help them optimize their SAP contact center.

The resulting solutions aim to achieve optimal balance between the expectations and needs of clients, customers, agents and managers.

Covington Creative’s expert consultants are SAP certified – with an average of over 10 years experience in SAP contact center technologies.

We assist SAP's customers in all aspects of the ASAP implementation lifecycle:

• Project preparation
• Business Blueprint
• Realization
• Final Preparation: Go-Live and Support

Our deep experience, unique methodology, and fierce committment to exceeding expectations set us apart from the rest!

We expect that your tired of the "same old thing" when it comes to SAP consultancies.

Our commitment to you is something different! Contact us today to set up a free consultation!

Covington Creative would like to be your long-term partner for the success of your projects.

We will not "walk away" after the implementation, but will help analyze the project's success, and if necessary, help in further optimizations.

24x7 Support

All customers who invest in Covington Creative services will have 24x7 access to customer support - compare that with risky contractor "body shops"!

Support agreements with Service Level Agreements (SLA) are also available to provide peace of mind and insure against the unexpected.

Quality Commitment

We guarantee our work period. Your contact center lives or dies by customer satisfaction. Why should the rules be any different for us? We stand by our work and will make it right no matter what!

Our commitment is not just your satisfaction... but your success!